Guarantee Terms
We would rather be honest about what we can control than make a promise we cannot keep. Here is exactly what we guarantee.
On-time launch
We commit to launching your system within 14 days of receiving the information, access, and approvals we need. If a delay is on our side, we keep working at no extra implementation cost until it is live.
Uptime & response speed
We guarantee the operational uptime of your automated systems and that inbound enquiries receive an immediate automated response, around the clock, as configured.
A working qualification pipeline
We guarantee a functioning pipeline that captures enquiries, qualifies them, follows up, and routes qualified prospects toward booking, as described in your agreement.
What we do not guarantee
We cannot guarantee a specific number of customers or sales. Closing a deal depends on your offer, your pricing, your sales conversations, and market factors outside our control. We guarantee the speed, uptime, and the automated qualification and follow-up pipeline. We will not make a fake promise on outcomes we cannot control.
Specific guarantee details, remedies, and any service credits are set out in your service agreement. Questions? Email hello@digimakeover.com.